Get—and keep—your whole staff on the track of being Member Advocates by certifying one or more of your employees as a MAP Trainer. It’s a flexible, cost-effective solution to in-house training using a proven, results-generating program—Member Advocacy Pathways.
Internal HR professionals and others who are responsible for training people in your credit union . . .
Send more than one trainer at the same time to ensure you have continuous back-up for training this extraordinary program that changes people’s lives and builds life-long member relationships! Enjoy a $300 registration discount for each additional person you send to the same Boot Camp.
Registration includes everything you need to successfully lead and implement the MAP staff development program, lunch and refreshments daily, and a certificate.
A typical MAP-trained employee assisting members with just 12 additional average-size loans would generate $4,800 in additional revenue the first year alone. That’s like earning $25 for every $1 you spend on training. Do the math for your credit union! Download ROI Calculator (Excel) or a ROI Worksheet (PDF). View a Sample ROI (PDF).
“Jeanne was a phenomenal coach and was dedicated to my success ...” Read more