“Excellent techniques!” —LICU+ Annual Fall Meeting Participant

“Enthusiastic” —John Walker, Teacher FCU

“The entire conference was very well received and your presentation “Sales Techniques for Lending Staff” helped to add to its success. As you can see by the evaluation summary, the comments were all very positive. Thank you again.” —Barbara DeAngelo, (LICU+) League of IBM Employee Credit Unions

“I sincerely enjoyed your presentation, both your style, message and approach. Thanks again!” —Erick Ruiz, National Call Center Conference participant

“Good personality; good knowledge & presentation.” —LICU Annual Fall Meeting Participant

“Bright, positive, applicable” —CU Conferences participant